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RULES,REGULATIONS & Policies

"Wise men don't blindly follow rules, they use them as guidelines"

Banking Details:
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* Bush n Buck Private Game Farm
* ABSA Bank
* 4074675241
* Cheque Account
* Branch Code: 632005

 

Deposit Policy:
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* Strict 50% deposit is required to confirm and secure all bookings.
* Bookings remain provisional until the required deposit and valid proof of payment are received.
* Same-day arrival: 50% instant EFT required.
* 1 day before arrival: Proof of payment within 12 hours.
* 2 days before arrival: Proof of payment within 24 hours.
* 3 days before arrival: Proof of payment within 36 hours.
* 4 days or more before arrival: Proof of payment within 48 hours.
* Only a 50% deposit is required; full upfront payments are forfeited if cancelled.
* Payments below 50% do not secure bookings, unless prior arrangements are made with management.
* Failure to pay within the stated timeframe will result in cancellation without notice.
* Monthly instalments for future bookings available - contact 082 772 4747 for more info.
* Incorrect references can result in cancelled bookings without notice.
* Bush n Buck will not be held liable for any losses incurred after a cancellation has taken place

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Payment Reference:
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* Use booking ID (NBID:000000000) or Pro-Forma Number (0000) + surname as reference.
* Incorrect references used can cause automatic cancellation without notice.
* Send proof of payment to info@bushnbuck.co.za or WhatsApp 082 772 4747 within the deposit timeframe.
* Proof of payment required for confirmation.
* EFT only - Cash deposits will incur bank fees deducted from amount paid.

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Cancellation Policy:
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* 100% forfeiture if cancelled within 14 days of arrival.
* 50% forfeiture on all funds paid if cancelled prior to 14 days.
* Applies whether only the deposit or full amount was paid.
* We advise paying only the 50% deposit unless certain you will not cancel.
* NO REQUESTS ALLOWED TO MOVE OR POSTPONE BOOKINGS.
* NO EXEPTIONS WILL BE MADE.

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Minimum Stay Policy:
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* Chalets: Minimum 2-night stay (Weekends & midweek).
* Chalets: Minimum 3-night stay (Long weekends & December holidays).
* Birds Nest Rooms: 1-night stays allowed.
* Birds Nest Rooms: Minimum 3-night stay (Long weekends & December holidays).
* Camping: 1-night stays allowed midweek
* Camping: Minimum 2-night stay (Weekends)
* Camping: Minimum 3-night stay (Long weekends & December holidays).

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Legal Acknowledgment:
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* All terms and conditions are accepted upon deposit payment.

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General Rules:
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* Bush n Buck accepts no responsibility for loss, damage, injury/death or disappointment.
* Right of admission reserved.
* The kiosk operates during weekends, school holidays, and peak season only.
* Warm water pool is solar-heated; cloudy days may affect temperature.
* No public day visitors allowed.
* Private game drives prohibited. Bush hikes allowed at own risk.
* Guests may invite family/friends @ R100 pp/day.
* Water not suitable for drinking (bottled water sold at kiosk/guardroom).
* No quads, drones, cannabis, pellet or paintball guns.
* Strict 20 km/h speed limit.
* No feeding or harming wildlife.
* No littering or damaging property.
* Do not break tree branches, or scavenge broken branches for firewood.
* Only licensed drivers may operate vehicles.
* Items left over 6 months will be donated.
* Postage for left items can be arranged at guest's cost.
* We accept no liability for items left behind.
* No shooting or harming animals - offenders will face SAPS action.
* No selling of goods/items by guests.
* Laundry available @ R20 per kg.
* Laundry must be dropped off before 09H00.
* Wood, briquettes, ice, 5L water & firelighters available at guardroom all night.
* Power outages may occur - no backup power or water supplied.
* Please be patient during outages until restored.

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Chalets & Bird's Nest Rooms:
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* Check-in: 14H00 | Check-out: 10H00
* Times apply strictly for cleaning and inspection.
* Strict R200 per hour penalty for late check-outs.
* Early arrivals welcome after 08H30 - pool area available while unit is prepared.
* Self-catering only.
* Towels provided (except Bird's Nest Rooms).
* Room service provided (except Bird's Nest Rooms).
* Kindly use the "Do Not Disturb" sign if no room service is required.
* All items are checked prior to arrival.
* Loss/damage to inventory items will be billed.
* Swimming towels not included.
* Do not use chalet towels at pools.
* Honesty system - report damages immediately and settle costs.
* Unreported damages will be billed and may affect future bookings.
* Items may not be moved between chalets. Any violation may result in a penalty.
* Outdoor hot tubs have hot jet streams only (no bubbles).

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Caravan & Camping:
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* Check-in: 12H00 | Check-out: 11H00
* Early arrivals welcome after 08H30 - pool area available while unit is prepared.
* Booking allows: 1 Caravan or Camping Trailer, 1 Vehicle & 5 Guests per stand.
* R100 per extra guest per night (max 6 guests per stand).
* R100 per extra vehicle per night (max 2 vehicles per stand).
* No solid ground covers.
* NO LOUD MUSIC (Soft music allowed if not disturbing others).
* Use braai stands only; do not damage the grass.
* Mops provided in ablution blocks - please return after use.
* Ablution blocks A, C, D & X use industrial boilers that consume large wood stock. 
* Boilers run only during peak seasons or for large group bookings. 
* Bush n Buck has the right to move your stand to a nearby unit with hot water during low seasons.

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Pet Policy:
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* Small breeds only.
* Pets must be on a leash.
* No pets in pools.
* Owners must clean up after pets.

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Security:
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* Night patrols by uniformed guards.
* Report suspicious activity to reception: 082 772 4747.

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Legal Disclaimer:
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* Bush n Buck Private Game Farm CC may amend prices, rules & terms without notice.
* All info provided in good faith; no liability for errors or omissions.
* By booking or entering, guests accept all terms.
* Guests who break rules may be asked to leave immediately.
* If refusing to leave, SAPS will be called to assist.
* Persons damaging property will be liable for replacement costs.

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(***) We look forward to welcoming you to Bush n Buck Private Game Farm CC. (***)

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Our Address

Farm 115, Beestekraal, Brits

Northwest Province

South Africa

0255

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© Bush n Buck Private Game Farm
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